FAQ

Since I make most products myself, it is difficult to keep all products in stock at all times. When asked "when will the product be in stock again", I usually can't answer when I will get to the production of a particular product. I continuously produce and add products, but I recommend using "Stock guard" in the product detail and you will be informed after stocking. I also see a list of what needs to be addressed (which sold-out products are of great interest).

These are the three variants into which the products are divided and which represent use / content.

In production and design, I emphasize that they are made as faithfully as possible. Although we can not shorten the production process for 80 years, it should be remembered that during the war, soldiers also did not have 80-year packaging, but newly made from factories.

In order to save time and have more time to produce new products, I usually ship orders on Wednesdays. It is also possible that the shipping day can be shifted by a day or two depending on the current workload.

Yes, we ship packages worldwide. It is important to check, however, the laws in your country to see if such a package (which contains the swastika ..) allows your laws. So whether the package is destroyed or returned back by the customs administration.

Selected countries are countries to which I have shipped in the past without any problems and have been delivered without consequences. If you have not found your country, it is possible that I have not yet send an order in your country, so just contact me and I will fill in your country as soon as possible.

The delivery time is from the date of shipment, not from the date of your order.

• Slovakia 2 days
• Europe from 1 to 2 weeks
• USA from 4 weeks
• Australia and New Zealand from 4 weeks

If you need your order by a specific date, the most important step is not to leave it until the last minute. Also during Christmas and New Year. In case you need to order products at the last minute, write me a note when ordering. I try to ship orders as soon as possible, but we're only human and sometimes things can be delayed. As well as delivery services may be delayed. For this reason, reserve time before the date.

If you did not receive your order and it is marked as shipped, please check the tracking number we sent you in the confirmation emails. If the shipment is delayed by more than 5 working days (from the normal time, contact me to find out information about your shipment. There may have been a problem writing data to your package, but most often it has not yet come to your country, so just wait a few more days. It is also possible that your shipment was stored in your mail.

If your shipment is canceled, it's likely that your payment hasn't arrived within 5 business days and we don't have any information from you (in case of late payment), so we've determined that you are no longer interested in your order, so we canceled your order. In case there is only a mistake in the system (payment will come later, you will write after the deadline), the order can be renewed, so do not be sad.

You do not need to register to place an order. Only the address and contact to you is important for the order.